Miguel Rivera

5/5

2 months ago

First visit ever to Albany. The hospitality here has been the best I have ever been! I have been from Florida to Texas and I dare say it! Bar staff Gwen and Elaine we're amazing! Kitchen staff Sean made me feel at home! Basil approved my pictures and the rest is yet to present itself! Kudos to you all! Keep up the good work!

Lance Evans

3/5

3 weeks ago

I was there overnight and it was okay but not spectacular especially at $260/night. I was here several years ago and it was much better then. I think the housekeeping has gone down Hill as well as the maintenance. Some of the employees were friendly, but not most.

I had just stayed a week at a great Hampton Inn in Maryland and at the Hilton Atlanta in March and expected more.

Next time I will stay at the Hampton Inn nearby.

Robert Ortiz

2/5

a month ago

Made a stop here on the way to Montreal. I booked this hotel without looking at the reviews, which was my mistake.

As others have noted, the rooms have a strong musty smell, which made the entire stay uncomfortable. It’s an old, unkept building.

I was told at check-in that I had a $30 food and beverage credit ($15 each person), but was told at checkout that I didn’t since they recently reopened the executive lounge. This didn’t make any sense because never in my experience has it been one or the other, especially for Diamond members. I didn’t bother fighting it because I didn’t actually end up purchasing anything to use the credit for.

The only reason I didn’t leave 1 star is because the service in the executive lounge and during check-in was friendly. In my 7 years being a Gold and Diamond member, this was by far the most uncomfortable Hilton experience.

Won’t be staying here again. I recommend staying at the renaissance around the corner. It’ll be worth the extra few bucks.

Dana Newman

1/5

a month ago

Didn't happen. We had tickets to a show in town that was postponed (we are from CT, so NOT close by).
We decided to still come and stay.
When we arrived, we were informed that the pet fee (not deposit!) Is $75. Nowhere in my booking confirmation did it say that, and the stated pet policy on the Expedia listing said $75 per WEEK. (This is after finding out – surprise- there's only valet parking on site !?)
I told the young man at the desk that although I had selected a pet address, there was nothing about it in my confirmation, nor the follow up I received yesterday. I'm used to paying an extra fee for the dog, but it's usually less than half that. While the man and I were talking, the young lady comes over and starts lecturing me about how I cannot leave my dog alone in the room, which I would NEVER do, and hadn't brought up. Neither of them cared that the policy was misleading, and felt dishonest, and they also didn't seem to care that it was enough to make us leave. So we just ate the $150 we paid in advance for the room. We were going to come back for the reschedule of this show, and a few others, but our interactions left us feeling very “had”. We'd love for you to make this right, but after our experience, aren't expecting much. Customer retention seems to be a thing of the past.

Sarah Goodman

4/5

a month ago

Overall positive experience with clean rooms, friendly staff, and good hot breakfast. Walking distance to 2 dog parks is a huge bonus. However, disappointed with the $8 daily parking rate and $75 pet fee. Also wish the rooms had microwaves but had no trouble using the common one in breakfast area on first floor.

Brittney Freeman

4/5

a month ago

Great hot breakfast selection. The associates were pretty nice. I just didn’t like that the walls were so thin you could hear your neighbors entire conversations.

TYree S

4/5

a month ago

My go to place when in Albany. Clean hotel and rooms, decent pricing and helpful, caring staff. Free continental breakfast. Just across the bridge from Amtrak Station. Pool, parking and small convenience shop in lobby. ADA accessible

Luis Zaragoza

5/5

a month ago

Large rooms and the service was excellent. We flew in from California on a very snowy day. The gave told us where to find good food. But most of all, it is just a walk away from the medical center.

Antoine C

4/5

2 months ago

It was interesting returning after being away for two years. The front desk staff were welcoming and accommodating. The next morning, going downstairs for breakfast was a revelation – the breakfast spread was sparse and paltry.

john spiller

4/5

a month ago

Burger was great, atmosphere was great, drinks were amazing, a bit pricey but still good, super friendly staff, would have given 6 out of 5 stars, but my friend ordered the beet salad, and as a result of said salad, farted in my car later on. It made me gag and it lingered even with all my windows down. I am disappointed they allow that item on the menu, knowing the sever repercussions the friends and family of the person eating it will have to suffer. Please, for the sake of all that is holy, get that ancient grain beet salad off the menu. The gastrointestinal distress it can cause will make you rethink spending time with the people you care about. Friends don’t let friends drink and drive is an important tenant to abide by, however, I would much rather he chugged straight ethanol and gotten behind the wheel of a Ram 3500 than having him eaten that and sat in my car for an extended period of time. He is my closest friend, but the smell that emitted from him after eating this salad triggered my flight or fight response. Overall the experience at the restaurant was fantastic, the results of leaving the restaurant left me heart broken, as I could rationalize kicking my best friend out of my car at 80 mph on the thruway. I swear to you, that salad is a weapon and should come with a warning, maybe even a necessary license to purchase. I will be returning, but if someone I’m with orders that salad, you will get violent, which is saying a lot as I am a peaceful man, but the only path I can take to prevent a tragedy is one of biblical proportions. Again, amazing burger, drinks, and staff, but the results of what happened to my friend after eating that salad made me question my belief in God. What kind of god would allow that? Fantastic beer and burger.

Danny Rowland

5/5

a month ago

Pretty much all the drinks here come with a pizza…. a pizza! I kid you not. Granted the pizza is just a tortilla with sauce and cheese, but it really hits the spot. They give you a little ticket with your drink that you bring straight back to the kitchen to exchange for your pizza. It's a good spot all around. During the week they have events like trivia night, and on the weekend they have specials and from the advertisement in the bathroom it looks like they're about to open up a patio as the weather gets warm. There was dancing upstairs and we had so much fun. The main floor has better lighting a good atmosphere and the pizza was bountiful so we all were sharing our pizzas with new friends and having fun. You should start or end your night here anytime you go out in Albany.

Colt Dodd

5/5

2 months ago

This place is awesome. I lost my jacket here a few weeks ago, and when I told the staff, everyone banded together to help me find it. Plus the building is beautiful, and the drinks are good. 10/10

Al Diamante

4/5

a month ago

I happen to love Bomber's Lark Street, Albany. Just great personal memories. I also love the food here. It is hard to get vegan anywhere. Bomber's has Vegan Nugget Burrito, Tofu Fries and a complete menu including burritos, tacos and bowls. Downstairs is counter service and upstairs is table service and a bar. Great food and great times…

James Dean

4/5

3 weeks ago

Ordered via DoorDash. Pretty good food. BBQ chicken burrito excellent. Cajun fries excellent. Asked for napkins and ketchup since I'm in a hotel, not at my house. Even asked for them in the notes. Shouldn't even have to ask for napkins. Nope. Poor service. So lost only 1 star. Still…I would recommend them.

Matthew Harms (PenPodcast)

5/5

6 months ago

What a great hole in the wall that reminded me of 1980s NYC spots. The food was great and staff knowledgeable. Even the “well” tequila was enjoyable.

Lisa S

5/5

in the last week

I stopped by this restaurant for dinner one night while I was staying in Albany. I could clearly see why this place has been around for over 100 years. The food and drinks were absolutely devine. The soup and Delmonico steak I ordered was bursting with flavor and they can surely whip up a fantastic cocktail. My server Scout was so sweet, friendly and attentive. The overall appearance of the restaurant is very elegant. I highly recommend checking this place out. I will definitely stop by again the next time I am in the area.

Gary Burns

1/5

2 weeks ago

So I almost hate to do this ..I have literally eaten at almost every restaurant in Albany proper from the Clinton avenue exit to lark and up Madison and back…

After several weeks of travel here I saved Jacks for a weekend with my wife ..

This actually replaced a well known Mexican restaurant for the worst experience..it overtook last place

Let me just say Albany has a great restaurant scene ..I reside in Chicago and have literally traveled the world

From the pubs up here near Clinton to the stadium to lark street and down ..the restaurants here are simply incredible ..Italian Mexican eclectic seafood vegan ..I’m not vegan but the vegan scene is amazing ..put simply this city has some of the best restaurants around bar none ..

Jacks sadly is not one ..the menu was extremely limited literally 5 entrees to choose from 2 or 3 were steaks ..we had sea bass and mussels and salads ..and a bottle of wine ..

The place was empty ..the service was rushed ..the portions were puny which I don’t care if the food is excellent .it was mediocre ..the salads were uninspiring ..they tried to overcharge us for the wine, we brought it to their attention and they corrected but it was embarrassing but my wife insisted ..

It was very expensive which I knew but ..at any price ..I’m sorry but don’t embarrass yourself by taking anyone here ..it’s disappointing ..we even tried for desert but wanted to have it at the bar which was “closed”

Skip this at all costs ..don’t buy into it’s the oldest restaurant ..i only regret that I wasted a night with my wife on this ..so many better choices and we enjoyed 2 great nights and 2 great brunches before this utter disappointment

Live and learn I guess

Mike

5/5

a month ago

Jacks is the spot! Old world classy, from the servers suits to the rest of the restaurants decor, you can tell this has been an important spot for over a century. We found the service to be great and the food was wonderful. We had a bit of everything and it was all amazing. I’d highly recommend coming here for dinner if you’re in town, I certainly plan to be back again soon.

Lindsay Thurber

1/5

a year ago

Got in an accident a few years back and they tried to say I wasn't covered. Do not give these people your money

Pauline Harter

5/5

2 months ago

Terrific good agents

Jo

1/5

a year ago

Got in an accident well over a week ago. This is how progressive does. They take your money then they leave you hanging. No rental. No tow. No call back. It's crazy. We coming to your office on tomorrow and we not leaving without being treated with some decency. Y'all are outrageous. If you not a customer here yet shop elsewhere. These guys are viscous. They dont care about nothing but taking money straight out ya bank. Idk what their slogan is but it's all bs.

Jordan Flory-Falzo

5/5

2 weeks ago

My husband and I got married at 677 in their upstairs private room. It was absolutely beautiful and amazing. Tiffany helped us every step of the way. She offered to help with everything from centerpieces to literally giving me a bobby pin off of her own head. She is AMAZING. The entire day was so relaxing and stress free because of her help. It was so beautiful and everything we dreamed of. The ceremony was perfectly organized and the food was amazing. Thank you to the 677 staff and Tiffany!

Barbara Urban

5/5

a month ago

Excellent on all levels.one unexpected plus was the great value the prime rib special was
12oz rib with roasted potato and veg was,I believe ,$37. If it is your first time please remember one order of a side will definitely serve 2 maybe 3 people. Same for dessert. Their cocktails are also reasonable. I have paid more for less elsewhere.
Returned last night after being away for 2 yrs due to covid. Still a great place. Last night's best deal was the 12 oz pork chop with roasted potato,about $38..Drinks are still well priced. Chocolate dessert is huge. Easily shared by 4 people.

Stephanie Raven

5/5

a month ago

We had our rehearsal dinner at 677 Prime, everything was absolutely delicious! All of our guests were talking about how good the food was. We had a private room allowing us to have a intimate and fun rehearsal dinner. The events staff was extremely friendly and easy to work with and made this aspect of planning stress free!

Victor Coles

5/5

a month ago

Quick & easy! The women in vital statistics are great! The beautiful black woman has a very nice voice lol very pretty too!

Milt Matt

5/5

3 weeks ago

The ticket and parking clerks were exceptionally nice, patient, knowledgeable and very well dressed.

Tom Pep

5/5

3 months ago

It's an institution of highest standards.

Lisa S

5/5

in the last week

I came here this past weekend for the first time. I was shocked that the admission was for free and that they only suggest giving a small donation ($5 for individual and $10 for a couple). This museum is absolutely fantastic. The place is clean, including the bathrooms and the displays are so well maintained. Some of the exhibits were closed as well as the gift shop, but I saw a good amount of displays while I was there. The one exhibit that stood out and really hit close to home since I am from Brooklyn, NY was the World Trade Center exhibit. I don't think anyone can look at those displays and not want to shed a tear about what had happened on 9/11/2001. They have some really interesting pieces, including the original flag that was on top of one of the towers. I also really enjoyed the Birds of New York exhibit. I never realized we have so many feathered friends flying all around us. Overall, this is a great museum for any age and a wonderful look into the history of New York State. I will definitely come back again!

Liseli P.

5/5

a month ago

What a gem. It's actually quite massive – we were there for a couple of hours and only got to see half. Maybe even less. The 9/11 exhibit is detailed and quite emotional- I couldn't even take any pictures. There are exhibits on various eras that are detailed and well documented. Even if you don't want to read so much, they are wonderfully well put together. You don't have to follow any chronology, but it's set up so that you can if you want to. Really well thought out and lets you really appreciate our state. Note: its free to visit. We did not have to reserve time slots online either. The people at the front desk are super helpful. Outside, there are some wonderful memorials as well, and the space is lovely, you can sit and reflect for a few minutes.

Holly a Vautrin

5/5

9 months ago

I've always loved museums for the New York State prison into something to do during covid-19 you had before that so many interesting things I still haven't been the whole place the bad thing is they close down the gift shop that sucks. I really should reopen it maybe a couple of days a week they don't have to be open all the time it's going to be missed they had so many neat things in there gift ideas and knowledgeable stuff to have it oh yeah thanks for somebody that actually lied to our country so many things have gone down the tubes on freaking believable at least the museum still remains open to the public you have to wear a mask

Kimberly Adamski

5/5

3 months ago

We stayed here overnight on a trip to visit friends and loved it! The room was great, the location was amazing and so convenient for us. All the staff we interacted with were super nice and breakfast was great! We definitely plan to stay here again.

Edward Toombs

4/5

3 weeks ago

The ambiance fit well with area exalent wood work threw out as well as some nice unique pices! Location across from. Washington park is amazing with many restaurants in area. Nice outdoor space set up in back with nice continental brekfast in morning. Staff super nice and helpfull and wife loved the deep soak tub. Only reason not 5 stars was little bit of hair on tub was clean just missed them. No elevator so if on 4th is a bit of a walk. Will definitely stay again.

Rosanna Pavia

5/5

7 months ago

Absolutely wonderful! We stayed overnight and the room we reserved was the “kitchenette studio” and it
was immaculate and so very quaint and comfy. Chuck, the proprietor was very welcoming and gave us all the information we needed regarding the building's history, our room, the surrounding area and the many restaurants we could choose from. Next time we'll stay longer and I must say, this is definitely one of our top 5 stays overall, and we've been to many places. Needless to say we were very pleased overall!!!!

Bill Samsonoff

5/5

3 weeks ago

Difficult for find exact location as the storefront and parking lot are not contiguous. Personnel very helpful

Kristina Kearsing

5/5

a month ago

On january 5th 2022 i was in a car accident.. my first one i had to deal with alone… When I say this rental facility helped me more than my own insurance company is an understatement… From start to finish (today april 8th 2022) they were patient and help me get the lowest rental fee they could… never once did they try to price gauge me and they could have or talk down to me… because i am not rich and work paycheck to paycheck… if i ever for whatever reason myself or a family member or friend need a rental car i will 100% send them to this location.. Thank you for all your help when I was going through crisis mode.

America Ray

5/5

a year ago

The guys here are AMAZING!! SOOO AMAZING!! THEY SHOULD BE LOCATION OF THE CAPITAL REGION/ OF THE YEAR!!
JOHN 2X& DAVID!!! DAVID & JOHN2X!!!

Rob

4/5

a week ago

Great restored performance hall. It's always cool going to old venues, the combination of great acoustics and building detail not made or seen very often anymore. Just be aware there isn't an elevator so seats above ground level might be hard to get to for some.

Joseph Tocci

5/5

2 weeks ago

Good sound system, seats are comfortable. Have to admit not the best of you're super thick like I am. But still a great place to see a show. Saw Primus doing A Tribute to Kings!

Stena Swanson

5/5

a month ago

Wonderful theatre with beautiful decor. Seating is very comfy. Easy to find and clean. The parking garage is down the street and can be a bit tough to get into because of its location.

Kayleigh Campbell

5/5

2 months ago

The Egg at the Empire State Plaza's Center for the Performing Arts in Albany, NY is an excellent venue for music. The Hart Theatre at the Egg seats 982 people and are graduated so that seats in front of us were unobstructed… Not a bad seat in the house. We sat center and we could see very well. Just a great night!

Charles I

4/5

3 weeks ago

Often have good performances here, including a dance series. Saw Pilobolus dance and quite enjoyed it. Main theater is comfortable with good sight lines from almost all seats. Convenient but $10 parking under plaza.

Christina T

4/5

3 months ago

Great venue! Bit off an odd entrance, you go down an escalator just to walk through check point to go back up an elevator, but I imagine it's for crowd control. The seats are a bit snug (and I'm a pretty small lady) but the layout is very nice. Very small concession options but that's to be expected given how unexpectedly small the venue is once you get in.

Kurt Warner

4/5

6 months ago

Much needed upgrade over the previous location. Decent local concert hall. Only gripe is the rudeness of some of the staff that I've experienced on a couple occasions.

Crizazy 1

4/5

8 months ago

Only had PBRs available ????? sgow was great though!

Vincent Miller

4/5

6 months ago

Venue was very clean and staff was professional. Super small so the feel was cool.

Kate Upstate

1/5

2 years ago

We used this bank for estate account and were NOT impressed with the level of training or knowledge of staff.
There were issues with security if account that our CPA uncovered. Staff was unprofessional and not helpful.
We certainly have the names of the employees involved but don’t want to blame one individual.

This bank certainly gets an F when it comes to risk management and employee training as they acknowledged that they missed ‘ a red flag.

Certainly would not recommend this bank for estate or other fiduciary matters.

Personally, based on personal observations, employees need much much training especially ..compliance and risk management.

R Ford

1/5

2 years ago