Plumbers In New York City

Susan Wu

5/5

6 months ago

Steve was very courteous and professional. He did an amazing job clearing up a major clog for building. Not only was he super nice, he was also very patient taking the time to explain the process to me. Steve made sure that I was aware of what was going and went the extra mile to make sure that the pipe was clean & cleared before leaving. He is a asset for Roto-Rooter and I will reach out to this company again for all my plumbing needs in the future.

Teresa Porochnia

5/5

2 months ago

Cleaning 100 years of drain accumulation.
This review is in reference to RN49210A. Had a main drain clog. House is over 100 years old.That is a lot of accumulation. The workers were very professional and knowledgeable. They knew exactly what to do and they did it quickly. Had great pleasure watching the sludge and grime among other things wash away on their camera. The men were very friendly and weren't annoyed with me with my many questions. Second time that we Used your company and both times the results were excetional.

Date of experience: March 1 2023

Edward Jimenez

1/5

4 months ago

Your Plumber broke the trap caps and let them fall in the main line. I made him retrieve one but the second one he said he push out the main line. He tried to clog my main line trap with the cap when he so called vacuumed my trap out, so he can come back to charge me for a in house line cleaning. I pulled out the cap myself. I spoke to the plumber who service me when my line back up after a week. He said if come out there he will have to charge me more for the in-house line cleaning. What a hustle, this guy has.

John Blasi

1/5

7 months ago

Had a clogged 4” Schedule 40 PVC drain pipe. The pipe is underground and handles water from a rain gutter & a sump pump dumping the rain water into a little stream that runs along the side of my house. Called Roto-Rooter who responded within a few hours. Service tech spotted the blockage with his camera. It was about 16’ in from the open end of the pipe and he proceeded to attack it with a high pressure hose for about 2 hours. Despite his best effort the blockage remained. Bill for attempt…$1,271.50 (after discount). Following tech’s advise I dug up the pipe, cut out a section near the blockage & pulled out a 12” tightly compacted mass of fine roots and dirt. Root-Rooter might be good for soft sewage issues but for matted fine roots it was a expensive lesson in what not to do for roots. New jingle: Call Roto-Rooter….that’s the name and away goes your money down the drain. Roto-Rooter!

Christine Lane

5/5

5 months ago

Absolutely phenomenal team – very knowledgeable and friendly. They were here within two hours of our call in. Each group for their team came in and explained up front and in detail the estimated costs and options , what their portion of the job entailed and everything was very seamless and quickly accomplished. For a rough situation that was unexpected, they made the ordeal as pleasant as it could possibly be and we are very happy w the service. Would highly recommend .

John Kim

5/5

6 months ago

Second time using Roto rooter and I am a satisfied customer! The plumbing technicians were very professional and got the job done right! They even arrived earlier as I hoped they would. Everything from the pricing to the quality of service was top notch! Highly recommended to any one looking for quality service from the professionals! Thanks again guys, no more leaky pipes! 😀

Brook-Lynn Jerome

5/5

7 months ago

I will always call this company after my experience with Sal today. He is extremely nice, professional, and knowledgeable in his field of work. He was willing to educate me on exactly what my problem was, how he planned on fixing the problem, and approximately how much it will cost. He went and got the parts my toilet needed, installed, and just like that I was back in business again. I could not have asked for a better experience today. This is the true meaning of customer service. Sal “YOUR'RE THE BEST”!!!!!!!!!!!!!!! ROTO ROOTERS 4 LIFE!!!!!!!!

Renae Cairns

4/5

3 months ago

Very easy service to schedule, contact and work with. Definitely very professional service! The price was higher than anticipated for diagnosing a backed up sink and under sink leak, however, the technician worked with me and did a great job.

Maya Haddow

5/5

3 months ago

Luis was super professional and helpful. Fixed a difficult problem with my dual flush toilet in record time. Very please with the service. Highly recommended.

Paige Evans

3/5

7 months ago

Two plumbers arrived on time to work on our kitchen sink plumbing and replace the faucet. They were helpful, but the work took twice as long as they had estimated, then they tried to charge me for an additional hour. They also left the building’s washing machine waste line disconnected, so it would have flooded our basement if I hadn’t checked it after they left.

Judith Ferrenbach

5/5

a year ago

I highly recommend using Franco Belli Plumbing and Heating. They were responsive to us, even tho' I called on the weekend and explained the extra cost for a weekend visit right upfront. We had them come on a weekday and got excellent service. Our system is operating very well: quietly and efficiently. I live in a coop building that has to use Licensed plumbers and after this experience we plan to consider them our “go to” plumbers.

Jane Alpert

5/5

2 years ago

Our 13 unit coop in lower Manhattan is very pleased to have found Franco Belli to perform a city-required inspection of our gas heating pipes. Their personnel are prompt to answer the phone and respond by email. They are cordial and knowledgeable and answer questions thoroughly. Their prices compared favorably to other firms we approached. They came on time, completed the work efficiently, and billed exactly as they promised. We would hire them again for other plumbing work.

lolo saney

5/5

12 months ago

Hub Plumbing and their staff are wonderful ____ We are a NFP company in New York and HUB was so good to us in terms of pricing as well as the delivery of top grade workmanship every time they were here.

We were required to know everything about each project and Jason was very understanding and empathetic. He took his time many times long hours in explaining the highly technical language of changing gas pipes and all that the task involves to us and our engineer patiently, professionally and generously.

Rich is another gentleman who you can trust his expertise and his words. HUB came highly recommended to us about two years ago and we thus feel obligated to pass that recommendation with the highest regard HUB deserves to others who might need a trustworthy and honest plumbing crew. Additionally the people who handle the admin are also so lovely and absolutely on top of their game.

A.G. Berg

2/5

a year ago

Charged me $800 to snake the sewer main, then failed to close the pipe so it leaked all over our basement. The attention to detail was sorely lacking. When they returned to fix the problem they caused I had to argue them out of charging me for an “emergency weekend visit”. They didn’t want to take responsibility for their poor quality work.

They then told me I needed to steam clean the sewer main ($2000). I had 2 other local companies quote it for $850 and $900.

Not only are they bad at their job but they tried to con us into paying more than double the going rate for a service we didn’t really need.

Use at your own risk. You’ve been warned.

Alan Krasno

5/5

6 months ago

The best ever service on my steam heating system. David explained everything and spent ages getting the job done right. Now I feel secure for the winter!

Angus Yuen-Killick

1/5

a month ago

They charged us $650 for a useless procedure and refuse to respond to my complaints. Stanley Lewis plumbing sent two guys to send an exploratory camera down our sewer to see why we were getting sewage water into our basement. They spent no more than 1/2 hr and charged us $650. The report was that our Victorian sewer was in perfect condition. Unfortunately the sewer water continued to come into our house. We have since had two additional scopes plus die tests both confirming the corroded cast iron pipe was leaking badly into the soil and draining into our basement. I would not recommend this company to do any work. They sent technicians who did not perform their job properly and a negligent about customer service and follow up. I am extremely dissatisfied.

Roger Mignott

5/5

6 months ago

I've been a customer of SLPH for at least 35 years.
They have always been professional courteous and reasonably and competitively priced.
If your in NYC and especially Brooklyn, SLPH is the place to call for all of your plumbing heating and gas-line issues

Alonzo

5/5

4 years ago

Hear about Stanley Lewis Plumbing from a friend who had his boiler replaced and he raved about their service. Tried for myself after my water heater started leaking a little. They gave me a quote which was in line with other quotes i received, so I decided to give them a try. 2 men arrived Saturday morning, pleasant, friendly and ready to work. They removed and installed the new water heater in less than 2 hours, cleaned up their mess, demonstrated the controls and showed me how to do the rebate. I am pleased and will be calling them again.

Colton Beau

5/5

3 weeks ago

I have nothing but good things to say about having a sewer liner placed at my home. The plumbers at this company did an excellent job of laying up a plan for the duration of the project and what was to be expected along the way. The staff members are fantastic since they are both competent and courteous. Anyone may count on my endorsement of them.

Vincent Kelly

5/5

2 months ago

We have had Star install our entire new furnace and all ducts. They also installed a water heater. Very professional. We were so pleased we had them come back and install a new central air unit. And no complaints. A few years later we had them install a furnace/heater in the garage. Great work and great people to work with.

Wayne West

5/5

2 months ago

I highly recommend Star! I needed my water heater replaced, and they came out and took the time to discuss all of my options and to make sure that I fully understood everything about the project. They did quality work, with all of the plumbing in traditional copper. That was important to me because I didn't want any of that PEX in my home! My entire basement looks cleaner and tidier because of the work they did! I was also very impressed that they didn't talk down to me as a woman. I like to do my own appliance maintenance and repairs when possible, and they respected my desire to understand everything about the installation and the prospective maintenance into the future.

Christian N

5/5

6 months ago

Mark and his colleague (sorry I'm not good with remembering names. I remember Mark's name because his name was in the several text messages and emails I received from Vigilante). As I was saying, Mark and his colleague did a good job with the new water heater installation. They came in, both wearing their mask, they introduced themselves, we spoke a little bit about the job to be done, Mark took the measurements of where the new water heater is supposed to go, and they got to work.
After they finished with the good job that they did, they cleaned up and made sure that the place was as clean as the job they did. I wonder whether they clean after themselves the same way while at home. 🙂
I recommend Vigilante Plumbing, Heating & Air Conditioning.

Franklin Caesar

5/5

4 months ago

Marc and Wes came during their scheduled window. They introduced themselves and got right to work. They arrived at 2:37PM and left at 3:57PM. They explained everything to me. They answered all my questions succinctly. They worked quietly and efficiently. I would give Vigilane Plumbing a 5 out of 5 rating!

Raindrop Services

1/5

4 months ago

Both, my neighbor and I had a really bad experience with vigilante plumbing.

Imagine a stereotypical repair service that takes advantage of peoples situation when their heat is not working, and they do unnecessary work, and overcharge for parts and services. That pretty much sums up how they operate.

I am a full-time repair technician myself, so I am more than qualified to rate other repair technicians. I just don’t work on boilers.

Their technician really did not diagnose the problem properly. While exploring, he used the wrong tool to remove a part and damaged a small part within it.

After a couple of hours of no progress, I asked him to leave, but they still charged a hefty price for his so-called diagnostics service.

A year later, I see a Vigilante van parked in front of my neighbor’s house, and I see none other than the owner of the company cursing and yelling at my neighbor – that’s how he treats his customer.

I took the opportunity to tell the owner how dissatisfied I was with the service to which he replied, with some arrogant and rude comments.

It also doesn’t help that they disrespect their community by always parking their vans on clearly marked bicycle lanes, often left idling. I guess the idling must be a tactic to avoid getting a ticket for parking, as the engine is running.

Bodey Ferrell

5/5

a week ago

On October 5, I had an appointment from 8 to 10, but no one was able to make it due to unforeseen circumstances. The office staff I spoke with were all very pleasant; they offered me a $50 discount and accommodated my request to see a doctor on October 6 at 3:00 p.m. Jeffrey and Anthony were terrific, and they arrived before 2:30. They came to fix the toilet tank refill and did it successfully. While they were over, I had them repair the dripping sink and tub faucets. They even located the rusted fitting under the commode that links to the water supply and had it changed. I am quite satisfied with their efforts. When it came to avoiding contact with Jeffrey, they aced it.

Ethan Baker

5/5

a month ago

We were astounded by their prompt response and cordial service when our hot water tank completely failed on one of the coldest days of the year. Call them up if you're in a pinch and need a plumber. prices are reasonable. highly suggested. We have decided to stay put. They will be our plumbers from this point forward.

ODIPIO BRIAN

5/5

3 weeks ago

I located a water leak and had two of the sink faucets in the restrooms repaired. The plumber had a ton of experience and worked extremely hard. Superior care for customers and a spotless setting. Excellent work.

andreas joedee

5/5

5 years ago

Use their service for the first time… Other service never pick up the phone only voice mail ( i hate that ) Called them in the afternoon and came in less than in a hour. Removed and installed my residential apartment water heater completed in less than 2 hours. Fair price and negotiated straight with the steve the owner directly ( not they are just like private contractors and bunch of guys with plumber tools with no license who has no idea to fix my water heater, as matter as fact “dependable”was my 3rd one after the other two walked away without giving me better solutions ) Steve and Rino were doing great job to my water heater. It was completely perfect and fits beyond my expectation. they were willing to do it over a mile just to keep up my satisfaction. I guess they are not just dependable for me.. Reliable as well… Keep up the good work guys. Makes your clients happy and you will get more referrals . Thank you so much for saving my time.

Rosemarie

5/5

4 years ago

Once again, Steve lived up to the name of his company and went out of his way to replace my boiler in a timely manner. I appreciated how he returned my calls quickly and kept in touch with me regarding the progress of the installation. Both his technician Reno and he were polite and knowledgeable. I would not hesitate to recommend Dependable Plumbing.

Robert Wetteland

5/5

5 years ago

As the name says, “Dependable Plumbing” and that they are. At a moments notice Steve and company will be there for you, from a smallest job to a massive job, the price is right, service is 5-Star, they leave your home clean and they're respectful your needs.
I have used dependable for well over 20 years and they offer discounts when they can, especially when you're in need. Reno was just here replacing the cycling motor from the furnace to the baseboard heating system. Did a great job, he could have told me “you need to replace this part now” though instead he suggested taking care of it next heating season.

fabien Nda

5/5

a week ago

We contacted them after being scammed by another company over a water leak. Joelle promptly identified the issue, provided a fair quote, and returned to fix the pipes. Before he could get out and fix it, he gave us two options to choose from and helped me understand how to essentially Band-Aid it. He was helpful, forthright, and totally professional; we will definitely hire them again if necessary.

Harry Hoffman

5/5

a month ago

I wholeheartedly recommend Nexus New York plumbing & Drain for any plumbing needs. Lance is a trustworthy and honest plumber. He installed a bath tub, a water tank, and a hot water heater for me. He also installed a water softener. He did some more plumbing work in my home for me because I relocated a bathroom and laundry area. They did an excellent job! I would never think of dialing another number.

Walter Peterson

5/5

a month ago

Best plumber in New York! Nexus New York plumbing company's personnel made the process of replacing my water heater quick and painless. They were trustworthy, clean, and courteous. Lance and his colleagues have my best recommendation for anyone seeking high-quality service at a fair price!

Siva Hota

1/5

6 months ago

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

M J W

5/5

6 months ago

Really great plumbing company! I had an emergency leak that was flooding my apartment at 5:30 in the morning. Neo Plumbing was the only plumbing company that took my call. We had a video call and they helped me troubleshoot the issue and sent a plumber over later that morning. I highly recommend!

Nancy Schmidt

5/5

2 weeks ago

I was looking for a high end renovations plumbing contractor for my apartment in upper east side in Manhattan. My super gave me thier contact since they had worked in the floor below my apartment. Neo plumbing Nyc performed bathrooms and kitchen fixture renovations as per the architect design on my apartment. I am very happy the way it turned out, looks straight out of a magazine.Liked their prompt and honest approach.

Craig Overton

5/5

a month ago

In the year 2020, the month of July, GW made two expert service calls. Greg Smith, who was company's technician, was both pleasant and tidy. He fixed the bathroom sink drain that was leaking and replaced the hose bib. In order to finish the previous task, he had to break through the wall. He painstakingly repaired the tile and made the hole as small as possible so that it could be easily replaced. When our sewage pipes backed up on a Saturday night in June 2018, we called this plumbing company, and they came through for us in a big way. Monica was very accommodating and sent a technician out to us right away despite the late hour of our call. Jose was cordial, helpful, and productive. I have nothing but praise for them and will use them again without hesitation. Extremely pleased!

James McMahon

5/5

a month ago

Beyond my wildest dreams excellent service. Phil Smith, our technician, showed up when he said he would, handled our flooded basement with a cheerful attitude despite the dire circumstances, and finished the job in a timely manner. We were so impressed with his work that we had him check out our sprinklers as well. Knowing what to do when you discover sewage water in your basement is a comforting feeling. My family's business for a long time, this plumber is highly recommended.

Poppy Holland

5/5

a month ago

Best drain cleaning experts in Manhattan. In every way, a professional. They arrived to unclog a sewer line. While our basement is newly carpeted, we took care to wear shoe covers. Tech attempted multiple times with. Diverse auger sizes while displaying the scope view in real time. They had to return with a more powerful instrument to complete the task, but we arrived on time and completed it efficiently. The initial price was dropped in half, and as discussed, the larger tool was more expensive, but there were no additional expenses. On the basis of this one instance, I would strongly suggest them if you want solution for clog. Excellent initial impression!!!

Herschel Garfein

5/5

2 months ago

We were in a very difficult situation: it was winter, and a heating pipe had broken in an unidentifiable place behind a wall, or underground, in our basement apartment. The heat had to be turned off for our whole 4-unit building. Two other very reputable companies both told us we had to rip out our entire kitchen(!) to find the break and fix it. We were facing a huge expense and a complete disruption in our lives. Michael Donahue came over and immediately identified an entirely different way of solving the problem. He explained it very patiently to everyone in our building, came the next day, completed the job in a single day, restoring heat to our building with no demolition at all! He is truly in a league of his own. He charges fairly: you will pay top dollar, but it is worth every penny. In our case, he literally saved us at least $25K in collateral expenses.

Dwight Fu

5/5

a year ago

There was a leak issue with my sink pipe and I've reached out to Michael to obtain a quote. He offered a reasonable price and he showed up on time to do the work. He explained me to the problem at hand and went through the process on how to fix it. He tested the kitchen pipes multiple times before he left to ensure there was no issue. However, the pipe started leaking the same day again. When I informed him about it, he came back the same day to fix the problem. He retested it multiple times again and I've never had an issue since then. Michael was a professional through and through and I appreciate his honesty. I'll definitely be using him again!

Maria Bassig

5/5

a year ago

I contacted Mike because my heater was running sporadically. He answered promptly and was able to squeeze me in 2 day time and diagnosed the problem with my boiler in 5 minutes. He was able to fix the problem so I can get heat for now and told me if it breaks, he will return with the replacement part if it breaks.

He is efficient and honest. I won't hesitate to use him for all my repairs.

Thanks Mike!

Nicole Harrison

5/5

5 months ago

Highly, highly recommend!

Our water heater flooded over thanksgiving weekend. Carlos not only came out on thanksgiving morning to check everything and make sure it wasn’t an emergency but then came back the following day with a brand new water heater and installed it quickly and efficiently. Can not recommend him enough!!

Amy Johannesen

5/5

6 months ago

Great, knowledgeable service. Needed some maintenance to my heating system. Not only was CPH responsive and clear about arrival time, but more importantly, they were very knowledgeable about the issues, explained them clearly, did not try to upsell me things I didn't need, and they were very upfront about pricing. Pricing was very reasonable too! Would definitely use them again!

neil wynter

5/5

6 months ago

If I could give 500 stars I would! I called several plumbers to help with what I thought was trapped air. Top floors not getting heat to radiators. Carlos promised he’d make the trip to check out the situation after a long day of finishing up with other customers. Carlos diagnosed that not enough pressure was on the boiler, had the parts and fixed the situation in under 1 hour. Can’t thank you enough Carlos!

Braxton McKee

5/5

a month ago

I've used Boris for several years and they do a great job

Robert S

5/5

9 years ago

I shopped around and obtained several estimates for work we needed for our house plumbing. These guys are very competitive with their pricing and gave us a very good price on the plumbing work we needed done. We were very happy with their quality of service, their honest approach to what the work entailed and how expeditiously all of our work got done. We will definitely use Boris Mechanical in the future and we also recommend them. Great job guys and thanks again. Robert S.

Gayle Thompson

5/5

5 years ago

Having worked with the Boris Mechanical team several times in the recent past, I cannot recommend them highly enough. James, the team manager, is great to work with and his technicians are highly skilled. While competitive in fees, what sets them apart is their customer service and reliability. Outstanding……